The Information Window

The Information window appears automatically when a warning or error message has been generated within ReelDVD. It displays the given error or warning, and also displays additional information that may be useful for understanding the context of the problem. The information in the window can be copied and pasted to another document, or it can be saved to a file. It is particularly helpful to save the log if you plan to contact technical support about a problem.

Information window

The information window has five buttons:

General  Displays standard ReelDVD warning and error messages.

Details  Displays more detailed messages. (Generally useful only during the Make Disc operation.)

Save Log  Saves the messages to a log file in Rich Text Format, which can then be sent to Sonic Technical Support for review in case of a problem. (It is important to give exact error or warning messages when contacting Sonic Technical Support for help.)

Clear  Clears the message log.

Close  Closes the Information window.

Sonic Solutions/
Voice: 415.893.8000
Fax: 415.893.8008
info@sonic.com